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19-Nov-09
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K+R launches a hands-on guide to social media for corporate communicators
Kinross + Render has published a practical ‘how to’ guide to using social media to counter misconceptions that it is a black art requiring technical expertise.
‘Integrating Social Media in Communications’ is a comprehensive handbook which looks at all aspects of social media - from monitoring what is being said about your brand, to conversing effectively with specific audiences using a mix of the latest tools, and measuring the success of social media campaigns.
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18-Nov-09
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Thousands of gifts available from retailers recommended by their customers
People who want to avoid the crowds this Christmas but are nervous about shopping on-line will find plenty of great, and safe, offers through Feefo, the UK’s only independent provider of un-edited customer feedback. Over 100 companies are now members of Feefo, which guarantees that customers of any of its members will be able to see, un-edited, what past customers have thought of the products and the level of customer service they provide. Feefo makes a direct approach to every individual who has made a purchase from a Feefo member to get feedback, which also reduces the risk that you are dealing with a rogue business.
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